Westwood Lodge Care Home has been established to the west of Newcastle Upon Tyne for over twenty years, and many of our committed staff have worked here for a decade or more. Our residents benefit from healthcare from experienced carers and nurses who have built close working relationships of mutual trust with them, and the Home provides a warm, homely atmosphere in which to live.
Our manager is a registered mental nurse (RMN) with an NVQ level 5 management qualification. There are an appropriate number of RGNs in the Home who provide 24 hour nurse cover. The RGNs are supported by a team of carers, senior carers, ancillary staff and an administrator who oversees the financial operation of the home.
All the staff have experience caring for people with mental health problems and/or challenging behaviour. The registered manager and all nursing staff are appropriately qualified and registered with the Nursing & Midwifery Council (NMC).
Staff performance will be monitored in accordance with current guidelines. Training, appraisals and supervisions will be provided for all members of staff to maintain our high standards and good practice. New staff are employed using a stringent recruitment procedure that involves interviews, reference collection and DBS checks.
Model Of Care
We believe that people need to feel content and secure – physically, mentally, socially, emotionally and spiritually.
We are working hard to rectify the issues raised at the latest CQC Inspection. We have developed an action plan and are working hard in conjunction with CQC to address all the issues urgently. We have full confidence with the changes we are making, that our report will be much improved at our next inspection.